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#130 Managing the Incident

A fire department response could be broken down into two categories – The "routine" alarm, (which includes fire alarms, carbon monoxide investigations, water leaks, etc.) and the "complex" emergency, (which includes structural fires, special operations, technical rescues, etc.) Regardless of which category the response falls under, every incident needs to be managed.

 

A good incident commander (IC) will establish an action plan that includes incident priorities and realistic goals and objectives. The IC will then see to it that this plan is executed properly through effective incident management. Below are some valuable tips on how to better manage your incident.

 

  • Upon arrival, conduct a thorough size up and be aware of the incident and situation at hand. Don't misjudge, overplay or down play.

  • Take charge. Be clear and concise with your orders and instruction.

  • Be sure that the job(s) that you assign are understood and can be carried out by competent firefighters.

  • Assign a command staff that can get the job done. Utilize the talents, skills and abilities of those around you. If you are surrounded by smart and knowledgeable officers who have poise, discipline and awareness… use them.

  • Track the resources that are assigned to the incident and know what resources are available. If more are needed, call for them early. If you are unsure, stage them. You can always send them back if they are not needed.

  • Account for your personnel! The whereabouts and safety of your firefighters is the most important thing.

  • Request progress reports often. In order to effectively manage an incident, you need to know the conditions, progress and challenges of all crews working at the incident.

  • Know your running schedule and your mutual/automatic aid plan. If you transmit a second alarm, you need to be sure that the response will fulfill the need.

                          

Stay Safe!

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Frank Viscuso is a career deputy chief from Hudson County, NJ, one of the most densely populated counties in the country. He is a contributor to Fire Engineering magazine and the author of five books including the best-selling tactical textbook Fireground Operational Guides (with Mike Terpak), and his popular leadership development book titled Step Up and Lead. Frank is also a certified fire instructor and highly sought after speaker. Over the past decade he has spoken to audiences in and outside the fire service on many topics that include leadership, team building, officer development, and customer service. His Leadership Development program is designed to introduce people to the top traits associated with fire service leaders and to equip them with the skills needed to lead, inspire, and motivate their teams. These traits and skills are featured in his book, Step Up and Lead.
Frank resides in New Jersey and can be reached by cell: (973) 981-1505, email: frank@commonvalor.com, or through the website www.frankviscuso.com.

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