#103 Think Outside The Box
Firefighters are problem solvers. It’s been said that when two people are working on the same project, if they agree on everything, one of them is useless. If they never agree, both are useless. Arguably, one of the greatest attributes of the fire service is how a group of individuals can come together to solve major problems on a daily basis. In the photos above, firefighters solve the problem of “How can we get big water from the hydrant to the other side of the tracks without shutting down the rail line?” Notice how the Police, Fire, and Transit authority work together to come up with a solution. (I especially like seeing the shovel in the police officer’s hand).
Solving problems can be as easy as 1…2…3…
1. Bring the best minds you have together, discuss the challenge and talk about your options.
2. Choose the best option and put your plan into action.
3. Evaluate the results and revise if necessary.
Frank Viscuso is a career deputy chief from Hudson County, NJ, one of the most densely populated counties in the country. He is a contributor to Fire Engineering magazine and the author of five books including the best-selling tactical textbook Fireground Operational Guides (with Mike Terpak), and his popular leadership development book titled Step Up and Lead. Frank is also a certified fire instructor and highly sought after speaker. Over the past decade he has spoken to audiences in and outside the fire service on many topics that include leadership, team building, officer development, and customer service. His Leadership Development program is designed to introduce people to the top traits associated with fire service leaders and to equip them with the skills needed to lead, inspire, and motivate their teams. These traits and skills are featured in his book, Step Up and Lead.
Frank resides in New Jersey and can be reached by cell: (973) 981-1505, email: frank@commonvalor.com, or through the website www.frankviscuso.com.