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Pushing vs Pulling

If you push your people, you simply do not know which direction they are going to go in. To truly lead them, you must show them the way by your example. Teach this concept to your team members. It doesn’t matter if an individual is leading one or one thousand. Unless you are a drill instructor trying to make a hardened soldier, trying to lead through intimidation always seems to end in failure.

Pushing vs Pulling

Deputy Chief Frank Viscuso


Frank Viscuso is a career deputy chief from Hudson County, NJ, one of the most densely populated counties in the country. He is a contributor to Fire Engineering magazine and the author of five books including the best-selling tactical textbook Fireground Operational Guides (with Mike Terpak), and his popular leadership development book titled Step Up and Lead. Frank is also a certified fire instructor and highly sought after speaker. Over the past decade he has spoken to audiences in and outside the fire service on many topics that include leadership, team building, officer development, and customer service. His Leadership Development program is designed to introduce people to the top traits associated with fire service leaders and to equip them with the skills needed to lead, inspire, and motivate their teams. These traits and skills are featured in his book, Step Up and Lead.

Frank resides in New Jersey and can be reached by cell: (973) 981-1505, email:, or through the website

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