Subordinate Problems - the 3U's

Ask any fire officer if he or she has had problems with a subordinate, and you will likely receive a look that sarcastically implies, “Are you kidding me?” It is inevitable, when a group of individuals with different personalities spend any significant amount of time together, those personalities are going to clash, and problems will surface. Some may “appear” to be minor problems, like the avoidance of daily housework duties, or a sudden lack of interest in the job. Others are much more serious, like refusing to obey orders around the fire house, or worse, on the fire ground.

Deputy Chief Frank Viscuso

Frank Viscuso is a career deputy chief from Hudson County, NJ, one of the most densely populated counties in the country. He is a contributor to Fire Engineering magazine and the author of five books including the best-selling tactical textbook Fireground Operational Guides (with Mike Terpak), and his popular leadership development book titled Step Up and Lead. Frank is also a certified fire instructor and highly sought after speaker. Over the past decade he has spoken to audiences in and outside the fire service on many topics that include leadership, team building, officer development, and customer service. His Leadership Development program is designed to introduce people to the top traits associated with fire service leaders and to equip them with the skills needed to lead, inspire, and motivate their teams. These traits and skills are featured in his book, Step Up and Lead.

Frank resides in New Jersey and can be reached by cell: (973) 981-1505, email: , or through the website www.frankviscuso.com.