Critiquing Others

There will be times when a firefighter under your command performs at an unacceptable level. This can occur in the fire house, or out in the public’s eyes (which is far worse). Critiquing, when done correctly, falls under the same category as constructive criticism. In order to skillfully critique others, follow this proven format that is used in the fire service, as well as corporate America.

Deputy Chief Frank Viscuso

Frank Viscuso is a career deputy chief from Hudson County, NJ, one of the most densely populated counties in the country. He is a contributor to Fire Engineering magazine and the author of five books including the best-selling tactical textbook Fireground Operational Guides (with Mike Terpak), and his popular leadership development book titled Step Up and Lead. Frank is also a certified fire instructor and highly sought after speaker. Over the past decade he has spoken to audiences in and outside the fire service on many topics that include leadership, team building, officer development, and customer service. His Leadership Development program is designed to introduce people to the top traits associated with fire service leaders and to equip them with the skills needed to lead, inspire, and motivate their teams. These traits and skills are featured in his book, Step Up and Lead.

Frank resides in New Jersey and can be reached by cell: (973) 981-1505, email: , or through the website www.frankviscuso.com.